Everything you need to know
Need something cleared up? Here are our most frequently asked questions.
General inquiries
New around here? Start with the basics.
What is Zuri Health?
Zuri Health is a healthcare platform offering teleconsultations, pharmacy delivery, lab tests and wellness programmes. About Zuri Health
How can I get started with Zuri Health?
Visit our website or download our app, explore our services and sign up for an account. You can also start a chat with Vera, our WhatsApp assistant, without creating an account. Chat with Vera
Is Zuri Health available in my area?
Our online services, including teleconsultations, ordering medication and booking lab tests, are available across Kenya. Home services are offered in major cities. Not sure about your area? Contact us and we will confirm. Contact us
How can I contact Zuri Health for support?
You can email support@zuri.health, chat with us on WhatsApp, or call our customer care line. All the options are on our contact page. Contact us
Can I trust Zuri Health with my medical information?
Yes. We take your privacy seriously and follow strict data protection laws. Your medical records are handled securely and confidentially. Read our privacy policy
How can I give feedback or suggestions?
We value your feedback. Email it to support@zuri.health or share it with us on WhatsApp.
Do you have any enquiries? Please contact us.
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